Privacy Policy

How we collect, use, and protect your personal information

At Sutton Coldfield Hindu Association, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our organization.

Last Updated: April 16, 2024

Information We Collect

Personal Information

We may collect the following types of personal information when you interact with us:

  • Name, email address, phone number, and postal address
  • Membership details and payment information
  • Event participation history
  • Photographs and videos from our events (with your consent)
  • Information provided when you contact us or fill out forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and settings
  • Pages visited and actions taken on our website
  • Referral source

How We Use Your Information

We use your personal information for the following purposes:

  • To manage your membership and provide member services
  • To communicate with you about events, activities, and news
  • To process donations and payments
  • To respond to your inquiries and provide customer service
  • To improve our website and services
  • To comply with legal obligations
  • To send you marketing communications (with your consent)

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Information Sharing

We may share your personal information with:

  • Service providers who help us operate our organization and website
  • Government authorities when required by law
  • Professional advisers including lawyers, auditors, and insurers

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

We do not sell your personal information to third parties.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These include:

  • Secure storage of physical and electronic records
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments
  • Encryption of sensitive data

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your Rights

Under data protection laws, you have the following rights:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete information.
  • Erasure: You can ask us to delete your personal data in certain circumstances.
  • Restriction: You can ask us to restrict the processing of your data in certain circumstances.
  • Objection: You can object to our processing of your personal data in certain circumstances.
  • Data Portability: You can request the transfer of your data to another organization in certain circumstances.
  • Withdraw Consent: You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before responding to your request.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors interact with our website.
  • Functionality cookies: Remember your preferences and settings.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

Children's Privacy

Our services are not intended for children under 13 without parental consent. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13 without parental consent, please contact us, and we will take steps to remove the information.

For children aged 13-16, we collect and process their personal information only with parental or guardian consent for membership and participation in our activities.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Sutton Coldfield Hindu Association
Sutton Coldfield, West Midlands, United Kingdom

Email: [email protected]